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Featured Case Studies

These projects show how I turn disconnected data, manual processes, and unreliable reporting into production systems that support revenue and better decisions.

Where a project came from client work, the client is anonymised and the figures are rounded from systems I shipped and maintained. The invoice review is a product I built for small businesses that still check supplier invoices by hand.

  • Automated Repeat Revenue Engine


    £5M+ in attributed repeat revenue supported during active co-ownership.

    Strengthened an automated customer-reminder journey with self-healing product coverage, stable events, and end-to-end monitoring.

  • Product Launch Profitability System


    14k+ orders made measurable with 99.97% cost coverage.

    Connected supplier, bundle, packaging, shipping, and order data so leaders could see the true economics of a new product line.

  • Marketing Attribution Engine


    £50M+ in advertising spend matched to product performance.

    Replaced broad proportional allocation with campaign-level product attribution and consistent multi-currency reporting.

  • Operations Control Tower


    5,000+ weekly operational actions made visible.

    Rebuilt time-aware reporting so managers could see real workload, throughput, completed work, and overdue activity.

  • Survey Intelligence Platform


    Five demographic views made reusable and self-service.

    Turned difficult survey exports into governed analysis for single-select, multi-select, and demographic comparisons.

  • Customer Contact Intelligence


    5,000+ inbound contacts reconnected to the orders they concerned.

    Repaired the matching path between customer contacts and orders so service demand could be measured more accurately.

  • Invoice Review System


    Approval blocked until VAT, totals, and duplicates pass.

    A review a small business can run on every supplier invoice, with errors sent back to the supplier for a document the same rules check again.

What these projects demonstrate

  • End-to-end ownership from business problem to production delivery
  • Clear separation between measured impact and personal contribution
  • Data systems designed for reliability, auditability, and ongoing maintenance
  • Architecture and reporting that non-technical teams can use to make decisions
  • AI workflows where the model reads the document and deterministic rules decide what can be approved
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